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Helldivers 2 black screen: a complete guide on how to fix it

October 1, 2024

October 1, 2024

3 minutes

Experiencing a Helldivers 2 black screen can be frustrating, especially when it happens right at startup. Many players have encountered this issue, and it can stem from several factors, including outdated drivers or improper game settings.

In this article, we’ll provide a comprehensive guide on how to fix black screen problems and walk you through practical solutions to get you back in the game.

Helldivers 2 black screen

What is Helldivers 2 black screen?

The Helldivers 2 black screen is an issue where the game fails to display anything but a blank, black screen, often occurring during startup or in-game. This problem can prevent players from accessing the game or continuing their session.

Common causes of black screen in Helldivers 2

The Helldivers 2 black screen can be triggered by several factors:

  • Outdated graphics drivers
  • Corrupted game files
  • Hardware compatibility issues
  • Resolution or display settings conflicts
  • Background applications interference
  • Overheating or power issues
  • DirectX or software incompatibility

Troubleshooting black screen problems

This is a detailed breakdown of steps on how to fix black screen in Helldivers 2:

  • Restart the game and your system: often, a simple restart can clear temporary glitches that cause black screen problems.
  • Verify game file integrity: use the game launcher to verify the integrity of the game files. Missing or corrupted files can trigger the black screen issue.
  • Update graphics drivers: outdated drivers are a common cause of black screen issues. Make sure your GPU drivers are updated to the latest version.
  • Check for system and game updates: ensure your operating system and the game itself are fully updated.

Optimizing graphics settings to avoid black screen

Sometimes, higher graphics settings can overwhelm your system, leading to a black screen at startup or during gameplay. To optimize the settings:

  • Lower graphics settings: if you can access the in-game menu, reduce the quality of textures, shadows, and effects.
  • Disable fullscreen mode: running the game in windowed or borderless window mode can help avoid black screen issues, as fullscreen can conflict with display settings.
  • Turn off V-Sync: disabling V-Sync in the settings may help resolve screen rendering issues.

Checking system requirements

Before trying more advanced fixes, ensure your system meets the minimum requirements to run Helldivers 2. Insufficient hardware resources, like low RAM, GPU, or CPU power, can cause the black screen:

  • Minimum requirements: check your GPU, RAM, and CPU against the minimum specs recommended by the game. 
  • Disk space: ensure you have enough free disk space for the game to run smoothly.

Disabling overlays and background programs

Overlays (such as those from Discord, Steam, or GeForce Experience) and background applications can interfere with the game’s performance, leading to a black screen:

  • Disable in-game overlays: turn off overlays from programs like Steam, Discord, or NVIDIA’s GeForce Experience.
  • Close unnecessary background apps: ensure resource-heavy background programs like browsers or screen recorders are closed before launching the game.

Adjusting resolution and display settings

Resolution or display mismatches between your system and Helldivers 2 can also trigger the black screen. This is how to adjust your settings:

  • Change resolution settings: if you can’t access the game, try adjusting the resolution in the game’s config file or through the launcher.
  • Refresh rate settings: ensure your monitor’s refresh rate is compatible with the game’s settings. Try lowering it if necessary.
  • Reset display settings: if changes in display settings are causing the issue, resetting them to default can help.

Community solutions for black screen issues

Many players facing the Helldivers 2 black screen issue have shared various solutions that worked for them in online forums and gaming communities. These are some community-driven fixes that you can try:

  • Run as administrator: right-click the game and select “Run as Administrator” to resolve permission issues.
  • Update DirectX and Visual C++: reinstall or update these components, as outdated versions can cause black screens.
  • Switch to dedicated GPU: ensure the game runs on your dedicated GPU via the control panel (NVIDIA/AMD).
  • Clean boot: start your system with only essential services running to rule out interference from background programs.

Contacting support for persistent problems

If the black screen issue persists after trying these solutions, contact Helldivers 2 support through their official channels. Provide details about your system specs, game version, and any error logs for faster troubleshooting. This ensures you get tailored assistance if the problem isn’t resolved with common fixes.

Avoiding Helldivers 2 black screen is crucial for smooth gameplay, just like minimizing lag, and tools like ExitLag can help optimize your connection for a better experience.

About The Author

Lucas Stolze, a Mechanical Engineering graduate from Purdue University Northwest, is the CEO of ExitLag, a company dedicated to improving stability and internet connections for online gaming. It shares an innovative approach to developing solutions that improve internet stability for online gamers. Their commitment has driven the ExitLag Blog.

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