Help center Account Free Trial I didn't get the free trial. What could have happened?

I didn't get the free trial. What could have happened?

The free trial is available according to a set of rules, which we discuss in another article How does the free trial work?. If you do not meet one of these requirements, such as already being our customer or having previously done a trial, the benefit will not be offered.

Furthermore, we follow an eligibility policy that considers strategic and security aspects of our brand. Even if you meet the mentioned criteria, the free trial may be unavailable.

In these cases, we invite you to explore our subscriptions and start optimizing your matches with ExitLag. Choose the plan that best suits your gaming style and dive into the experience!

 

Still unsure? Reach out to us on chat or on Discord and we'll solve it together.

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