You can test ExitLag only once. If this is your first time testing, see the chances that can lead you to a trial not granted:
Our software can identify the use of virtual machine, so we suggest you to shut down the VM and install the software correctly;
If you purchased a plan before activating the trial, you will not be eligible for the trial;
If it is identified that you have another account that has already used the trial, you will not be able to test again.
If you do not comply with any of these rules, contact our support so that we can better understand your case.