When using ExitLag, the user agrees to comply with these terms and conditions, as well as all applicable laws and regulations, being responsible for adhering to local laws. These terms take effect immediately upon the first use of ExitLag. If the user does not agree with these terms, it is recommended to cease using ExitLag immediately. All materials available on this website are protected by copyright and trademark laws. In case of a violation of the terms or conditions stated herein, the user’s account may be blocked without prior notice and without the right to a refund.
In this Privacy Policy document, ExitLag LLC will be referred to as "ExitLag" and will address the information collected and processed during website visits and the use of the software provided.
If you have questions or concerns about the use of your personal data, please contact us through social media or customer service channels. For privacy-specific inquiries, you may contact our Data Protection Officer (DPO) at DPO@exitlag.com.
It is recommended to read this document in its entirety to ensure adequate knowledge and understanding, as it is divided into the following topics below.
To use our service, you must create an account on our website, granting access to the ExitLag software available for download. Data collection by ExitLag occurs in three distinct ways:
* Data provided by the user: These are voluntarily provided during registration and usage of our services. Such information may include your name, email address, and password for accessing the user panel and software.
* Analytical data: We collect analytical data using technologies like cookies, which help us understand website navigation behavior. Cookies are small internet files temporarily storing information about the user’s online activities. They may record email addresses, search preferences, location, and other data to personalize the browsing experience.
* Data from other sources: We may collect additional information from third-party sources, including partner websites and the usage of our software. This may include device-related data such as IP address, location, browser type and version, operating system, time spent on specific pages, and interactions performed during the visit.
* Payment data: Note that payment-related data is not stored on our servers, as transactions are managed by third-party providers specialized in online payments.
* Contact data usage: The email address provided during registration may be used for communication purposes, including support messages, notifications, and marketing materials. With your consent, we may also send notifications and promotional offers via SMS and WhatsApp for a more personalized communication experience. Consent for SMS and WhatsApp usage is optional and can be revoked at any time.
* Software usage data collection: When using the software, we may collect information about its usage, including accessed games and performed interactions, to improve and personalize the services offered.
* Data hosting and storage outsourcing: As part of our infrastructure, we rent servers in multiple locations worldwide to ensure high availability and redundancy. Additionally, we work closely with specialized third-party partners to continuously improve route-mitigation systems for better efficiency and optimization.
Data subjects have the right to confirm processing, access, correct, delete, restrict processing, exercise data portability, and revoke consent at any time, as applicable. For requests, users can contact our support team or the DPO directly.
Cookies are used to ensure the proper functioning of the website, enhance user experience, and provide relevant advertising. These cookies may collect information about browsing behavior and preferences. Users can manage or block cookies through browser settings or the cookie preferences available on our website. By continuing to use the website without adjusting these settings, you consent to the use of cookies as described in this policy.
The processing of personal data may be based on the user’s consent, contract execution, legal obligations, legitimate interests, or credit protection. For further inquiries, contact our support team or the DPO.
Automatically collected information is used to manage our website and services, including improving user experience, troubleshooting technical issues, ensuring data security, optimizing content delivery, and evaluating marketing campaigns based on user interests.
We may share personal data with the following recipients:
* ExitLag Group Companies: We share information with affiliates and subsidiaries for operational support and service enhancement.
* Third-Party Service Providers and Partners: This includes technical service providers, business partners, payment processors, marketing agencies, advertising networks, credit agencies, and hosting providers, all acting in compliance with this privacy policy for specific purposes.
* Legal and Administrative Entities: In case of legal disputes or administrative issues, data may be shared for evidentiary purposes, including with credit agencies for verification purposes.
* Regulatory and Governmental Bodies: We may disclose your information to legal authorities, regulators, courts, or other third parties when required by law or necessary to protect the rights and interests of the user or third parties.
* Business Transactions (Mergers or Acquisitions): In case of negotiations or completion of a sale, merger, or acquisition, your personal information may be transferred to the buyer or potential buyer, provided it is used exclusively for purposes described in this policy.
We employ technical, organizational, and administrative measures to protect your personal information, including SSL encryption. We recommend using third-party software like antivirus and anti-spyware tools for data security and integrity.
SSL (Secure Socket Layer) is an encryption protocol that ensures secure communication between clients and servers on web applications.
Data will be retained in our database indefinitely if required for legal actions or other legal purposes. Our databases are monitored 24/7 to ensure the security and integrity of the information.
Any substantial changes to this Privacy Policy will be notified to users via the registered email, a highlighted notice on the website, or directly through the software. We recommend users periodically review this document to stay updated on the latest data protection practices.
If you have questions or concerns about ExitLag’s services (e.g., gaming issues, account access, technical errors, payment issues, or content and rights concerns), contact our support team at support@exitlag.com. For privacy-specific matters, you can contact our DPO at DPO@exitlag.com.
