Help center Account Subscription How do I cancel my subscription?

How do I cancel my subscription?

We are upset to hear that you are thinking about leaving us. Before making that decision, we want to make sure everything is okay.

If you've had any technical issues or couldn't find your game in the app, please don't hesitate to contact our support team. You can find us in the chat, at the bottom right corner, or in our Discord community.

Now, if you've already made your decision, you need to follow these steps to cancel your subscription: My account > Plan Management > Subscription Management > "If you want to request cancellation of your plan, click here and follow the steps".

There you go! Now you've canceled the renewal of your subscription, meaning there won't be any new charges. You can continue to use our app for the remaining period without any issues, okay?

If you have any questions about refunding previous payments, you can check out this article How do I renew my plan?, or speak to our support team. And when you want to get back to our community, we have all the steps here How to subscribe to ExitLag?.


Thank you for being on this journey with us, and we hope to have you back surfing the best connections soon!

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