Do you have any questions? In this article we will help you to contact our support.
Chat
To talk to our team through the chat, just go to the icon in the corner of the page. It's fast and simple!
This is our chat opening hours:
Monday to Friday: 08:00 to 22:00
Saturday and Sunday: 09:00 to 17:00*
(GMT-3 | Brasilia Time)
*On weekends, our team only works with e-mails. Please contact us via: support@exitlag.com
Logged in area
Now you can open a ticket directly on our website, accessing the portal and entering your username and password! It's simple:
Log in, click on My Account, go to My support tickets and then click on New support ticket.
On this screen you can check all your calls that have been opened or that are open. To create a new request, just go to New support ticket, select the topic and describe your request. Once this is done, you will receive all updates in your email and in your logged-in area.
As a reminder, our opening hours are:
Monday to Friday: 08:00 to 22:00
Saturday and Sunday: 09:00 to 17:00
(GMT-3 | Brasilia Time)
You can send us an email to our box: support@exitlag.com
Our support will get back to you and you can keep your interaction by email if you prefer.
As a reminder, our opening hours are:
Monday to Friday: 08:00 to 22:00
Saturday and Sunday: 09:00 to 17:00
(GMT-3 | Brasilia Time)
